User Journey Mapping in Denmark

In the world of user experience, we like to think of user journeys as a visual interpretation of an individual’s relationships and interactions with a product over time and across different touchpoints or channels. Creating user journeys or maps is a strategy executed by service…

United Nations Headquarters, New York, United States

The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) leads the charge toward a cohesive and coherent response to natural disasters and other emergencies globally. By coordinating humanitarian action, it is OCHA’s goal that all crisis-affected individuals receive the support and protection that they require.

An essential component…

roxanne van gemert

co-founder @ disco innovation studio. writing thoughtful dialogue on the design of everyday interfaces + experiences.

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